The state of Ohio is scheduled for a complete eligibility system conversion on Wednesday, August 22, 2018 beginning at 6:00 pm. The eligibility systems are not anticipated to be available again until Tuesday, August 28, 2018 at 6:00 am. Clark County Department of Job and Family Services will be open regular business hours during the system outage. Customers may call, apply for benefits, and drop off paperwork as usual. However, we will be unable to provide any personal, case-specific information or issue benefits during the system upgrade. We apologize for any inconvenience this may cause.