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The original item was published from 3/17/2020 2:07:00 PM to 3/24/2020 4:20:37 PM.

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Posted on: March 12, 2020

[ARCHIVED] UPDATED: COVID-19: JFS making preparations for continued operations

Updated: 3/17/2020

The Clark County Department of Job and Family Services will no longer be processing any in-person appointments, effectively, 4:30 p.m. today, Tuesday, March 17 due to the COVID-19 pandemic.

All applications for benefits and services will be handled via telephone, email and on-line. Limited exceptions will be made for specific Family and Children Services work.

Staff will still be working either from within the agency or from home and services such as food assistance, medical assistance, child support payments and children and adult services referrals will continue without interruption.

These steps are being taken as precautionary measures to ensure essential government services continue.

Paper applications for programs may be picked up and dropped off at each of the agency’s main entrances. Receipts will not be given at time of drop off, but an acknowledgement will be mailed to the applicant.

Documents for all programs can be emailed to

Electronic applications for specific programs may also be found at

Updated: 3/12/2020

In an effort to limit exposure to potential health concerns, we encourage you to utilize alternative services to turn in required documents/applications.

Documents for all programs can be emailed to Clark_Customer_Inquiry@JFS.Ohio.Gov

Please check specific program areas for additional options.

Additional information will be updated here as it becomes available. 

For updated statewide information, log on to

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