Payments May Be Made By Mail, In Person or Online

Mail

By mail send check or money order to:
Ohio Child Support Payment Central
P.O. Box 182372
Columbus, OH 43218-2372

Please include the following with the payment:

• SETS number (10-digit number beginning with “7”)
• Social Security number

In Person

Pay in person at:
Clark County Department of Job and Family Services (CCDJFS)
Child Support Enforcement Agency
1345 Lagonda Avenue
Springfield, OH 45503
Hours: Vestibule will be open Monday-Friday from 9:00am-3:00pm to drop off paperwork and money order/check payments. Please make sure you have your case number and/or social security number on the money order or check. There is a drop box outside of the door where checks and money orders can be dropped off when the vestibule is not open.
Cash or Money Order Only

Online

Pay electronically at https://oh.smartchildsupport.com/
or 
Pay at The Ohio Child Support Enforcement Agency Web Portal at 
https://custservworkerportal.jfs.ohio.gov/login.jsf

Phone

Pay by phone at 888-965-2676 or 937-327-1700 and a customer service representative will help you make your payment over the phone.

MoneyGram

You can make payments through MoneyGram to the Child Support Enforcement Agency, located at participating Walmarts, CVS pharmacies, and Advance America Cash Advances. For other locations please use https://moneygram.com. There is a fee of $3.99.  Please allow forty-eight (48) hours for the payment to be received by Ohio CSPC. To contact MoneyGram, call 800-926-9400.

Requesting information
Either party in a child support case may verify balances and payments by contacting the CSEA at 937-327-1700 to request an audit or payment history.

Both parties are also able to log into the Ohio Child Support Enforcement Agency web portal can request payment histories, make payments, obtain forms, and send forms to the agency. The web portal is located at https://custservworkerportal.jfs.ohio.gov/login.jsf